Frequently Asked
How Long does an order take?
It usually takes up 1-3 business days if the item is in stock, If not it can take up to maximum of 14 business days the get our restock. So don't panic if we don't send you an email we just waiting for the restock.
Can I cancel my order?
Yes in 24 hours from order place date. If its over than 24 hours we can't cancel it because we already created your shipping slip.
Does the Headlights are legal?
Yes they have E-mark and DOT.
Shipping Policy
Shipping policy
Shipping Fees
We provide standard free worldwide shipping on all orders.There is an option to upgrade to express shipping.
We use partnered courier companies such as DPD, USPS, & FedEx.
Track Your Order
You will receive an email with a tracking number once your order is shipped.
Express Shipping
| Location | *Estimated Shipping Time |
| United States | 2-4 Business Days |
| United Kingdom | 2-4 Business Days |
| Europe | 2-4 Business Days* |
| Canad | 2-4 Business Days |
| Australia, New Zealand | 2-4 Business Days |
| Central & South America | Not available |
| Asia | Not available |
| Africa | Not available |
*This doesn’t include our 1-3 days processing time
*All shipping times exclude clearance/customs delays
*Delivery delays may occasionally occur
*Products with lithium batteries, for example, power banks, typically have longer delivery times.
Standard Shipping
| Location | *Estimated Shipping Time |
| United States | 5-10 Business Days |
| United Kingdom | 5-10 Business Days |
| Europe | 5-10 Business Days* |
| Canada | 5-10 Business Days |
| Australia, New Zealand | 5-10 Business Days |
| Central & South America | 10-15 Business Days* |
| Asia | 10-20 Business Days* |
| Africa | 10-20 Business Days* |
*This doesn’t include our 1-3 days processing time
*All shipping times exclude clearance/customs delays
*Delivery delays may occasionally occur
*Products with lithium batteries, for example, power banks, typically have longer delivery times.
Things to Note
We are not liable if the incorrect address is placed during the checkout process.Please ensure your billing and shipping address are correct before processing your order.
If we have made an error, we will take responsibility for the original order made for you at no charge.
If an order is subject to review due to a suspicion of fraud, the delivery may be delayed and/or canceled.
VAT/Import Fees
We are not responsible for any custom fees once the items have shipped.By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Hexalightz
Delivery
We use FedEx Express as a Delivery partner. It takes about 2-4 business days depending on your location and on our stock.
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Producing
The Produce time of a Stunt Brakes and for headlights can take up to 4-12 business days from order date because they made by hand. And they need a 6 phrase producing technology for the strenght, thats why our brakes are the strongest one in the market. In this case we appreciate your patience.
Hexalightz
Order Cancellation
You can cancel your order in 24 hours other than that we can’t, because we created you shipping parcel. When you place your order your automatically apply to this.