Frequently Asked
How Long does an order take?
It usually takes up 3-7 business days if the item is in stock!
Can I cancel my order?
Yes in 12 hours from order place date. If its over than 12 hours we can't cancel it because we already created your shipping slip.
Does the Headlights are legal?
Yes they have E-mark and DOT.
Order Cancellation / Fullfilment
This is Hexalightz's (HexaLightz.com) order manage policy.
Orders can be cancelled in the first 24 hours from order place date, other than that they can't be because Fullfilment applies on them. When you have placed an order you have already applied to this.
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Delivery
We use FedEx Express, DPD, UPS, Packeta, GLS, TNT as a Delivery partner. It takes about 3-7 business days depending on your location and on our stock.
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Producing
Made by hand! Our high-quality headlights are built by hand in Germany for the highest possible quality. They are made for orders since they are custom. It can take up a few business days of producing.
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Order Cancellation
You can cancel your order in 12 hours other than that we can’t, because we created you shipping parcel. When you place your order your automatically apply to this.